Supporting your Business

  • Mediation is an effective way to work with employees to help rebuild and repair professional relationships and find their own solutions to their problems. It can dramatically improve an individual relationship, or resolve a workplace dispute before matters escalate.

    Mediation is not about judging who was right or wrong in the past. It looks at how to agree on working together in the future.

    Benefits of mediation:

    • reduce workplace stress

    • improve productivity

    • keep valuable employees

    • stop more grievances being raised

    • avoid formal, costly processes, for example, employment tribunal claims

    It is voluntary and confidential and can be used to address issues such as:

    • bullying and harassment

    • communication problems

    • personality clashes

    • relationship breakdowns

    The process involves meetings with the individual parties and a joint meeting and usually takes place over 2-3 days. Please contact me for a free of charge consultation to discuss whether mediation is suitable to address your workplace issue.

  • It’s inevitable in every organisation that potentially difficult issues will arise about attendance, conduct, performance, attitude or interpersonal relationships. It’s vital that employers have access to expert advice to find a satisfactory resolution to these issues when they arise. Whether providing remote advice and support about particular cases, or taking the lead with all aspects of the processes involved, I can deal with all aspects of:

    • Absence management

    • Disciplinary / misconduct cases

    • Grievances

    • Handling investigations of any sort

    • Poor performance

    • SOSR (Some other substantial reason) Cases

    Please contact me for a free 30 minute phone consultation if you would like to discuss your needs further.

  • Developing effective and compliant HR policies requires experience and expertise. You may buy an ‘off-the-shelf’ policy which will work just fine for day to day HR procedures, but when it comes to critical issues such as grievances, disciplinaries, performance and capability policies, you need a solution that is bespoke to your organisation and reflects your values and expectations.

    With the introduction of the Employment Rights Act 2024, it is even more important that you understand how to implement your procedure correctly or it could lead to employment tribunal claims. I can ensure you have a robust procedure, and support its implementation with training for you and your management team. Please contact me for a free 30 minute phone consultation if you would like to discuss your needs further.

  • I can offer bespoke, in-person training solutions for organisations with highly- interactive and engaging content so you know that your staff have really learnt something (rather than just clicked the ‘Next’ button on a dull on-line training platform!) Topics include:

    • Introduction to managing conduct and performance

    • Handling diciplinary investigations

    • Managing performance issues in depth

    • Responding to issues with stress at work

    • Mediation for line managers.

    This can be provided ‘in-house’ for a maximum of 12 participants or you can register your interest for forthcoming sessions in Lerwick.

    In-person training is only available in Shetland and Orkney. Please contact me for a free 30 minute phone consultation if you would like to discuss your needs further.

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